Shipping policy

We ships domestically using USPS where possible. We do not ship orders from our website outside of the United States at this time.

RECEIVING YOUR PACKAGE

To ensure that you receive your package, we strongly recommend that our customers:

• Verify the shipping address used is correct
• Monitor tracking details regularly to avoid missed deliveries
• Ensure a secure delivery location where packages can be safely received
  
  
• Consider using a shipping address where someone will be available to receive the package such as a workplace or a trusted neighbor
  
  
• Sign up with USPS to receive real time tracking updates or redirect deliveries if needed
  
  
• Check with household members or neighbors if tracking shows Delivered but the package is missing
  

TRACKING YOUR PACKAGE

Track your package directly with USPS using the tracking number we provide.
         
Tracking Your Shipment or Packages | USPS

The same page will also provide Proof of Delivery.

SHIPMENT NOT RECEIVED

Packages shipped by us are insured by USPS. We are not responsible for lost or stolen packages. If a shipment is not received and USPS provides proof of delivery, you must file a claim directly with USPS and follow their process.

File a Claim with USPS

 

Updated April 22, 2026